Tracking order

How to Track Your Order

At NixieLoom, we understand the importance of knowing where your package is at all times. Here's how you can track your order:

Order Confirmation
Immediately after placing your order, you'll receive an order confirmation email containing your order details and estimated delivery date.
Shipping Notification
Once your package is shipped, we'll send you a shipping confirmation email with your tracking number and carrier information.
Track Your Package
Use the tracking number provided to monitor your package's journey to your doorstep.

Using Third-Party Tracking Services

For comprehensive tracking across multiple carriers, we recommend using:

17Track

A reliable global package tracking platform that supports most international carriers:

Visit 17Track website
Enter your tracking number in the search field
Click "Track" to view your package's current status and location

17Track provides detailed tracking history and estimated delivery dates for most major carriers worldwide.

Tracking FAQ

When will I receive my tracking number?: Tracking numbers are typically provided within 1-3 business days after your order is processed and shipped.
Why isn't my tracking information updating?: Carriers may take 24-48 hours to update their systems. If no updates appear after 3 business days, please contact our customer service.
What if my package is marked as delivered but I haven't received it?: First check with neighbors or your building management. If still missing, contact us immediately with your order details.

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