Shipping policy
Shipping Policy
At NixieLoom, we strive to deliver your fashion essentials with care and efficiency. Please review our shipping policy below for details about order processing, delivery times, and shipping costs.
Shipping Method
We currently offer Standard Shipping for all orders. This service provides reliable delivery with tracking information.
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer.
Shipping Time & Costs
Standard Shipping typically takes 5-10 business days for delivery after processing. Shipping costs are calculated at checkout based on:
- Destination country/region
- Package weight and dimensions
- Number of items in your order
Shipping Destinations
We currently ship to most countries worldwide. During checkout, you'll be able to see if we deliver to your location.
Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information. You can use this to monitor your package's journey.
Customs & Duties
For international orders, please note:
- Customs fees, import duties, or taxes may apply depending on your country's regulations
- These charges are the customer's responsibility
- We cannot predict or control these fees
Shipping Address
Please ensure your shipping address is complete and accurate. We cannot modify addresses after an order is placed. Incorrect addresses may result in delayed or failed deliveries.
Delivery Issues
If you experience any problems with your delivery, please contact our customer service team immediately with your order number and details of the issue.
Returns & Exchanges
For information about returns or exchanges due to shipping errors or damaged items, please refer to our Returns Policy.
Last updated: [Month Day, Year]
